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Berkshire Grey

FedEx deploys Berkshire Grey’s Scoop system for trailer unloading


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Berkshire Grey's Scoop unloading robot at a FedEx facility.
Berkshire Grey’s Scoop unloading robot, featuring two robotic arms with suction grippers, at a FedEx facility. | Source: FedEx

FedEx Corp. this week said it has implemented a new autonomous system from Berkshire Grey Inc. The multi-year collaboration will center around Berkshire Grey’s Scoop robotic package unloader.

The AI-powered system autonomously unloads trailers using a bulk-handling approach. A pilot is underway, and FedEx said it expects to have the first Scoop systems in operation later this year.

“Continuing to advance our network with the support of this new physical AI solution from Berkshire Grey reflects our commitment to team member safety, innovation, and operational resiliency,” said Kawal Preet, executive vice president for planning, engineering, and transformation at FedEx. “By using smart technologies for trailer unloading, we are equipping our workforce with cutting-edge technology, ultimately enhancing safety and improving operational efficiency—all while maintaining the high service standards our customers expect.”

Unloading trailers with a wide range of package types has long been one of the most unpredictable and physically demanding tasks in parcel hubs operations, noted Berkshire Grey. Scoop addresses these challenges by delivering continuous flow, handling all package types, and providing operator access when required, the company claimed.

Key aspects of Scoop

Scoop can enhance employee safety and boost operational efficiency at FedEx, according to Berkshire Grey. The company said it built the system following safety-first principles and to support human assistance for handling of exceptions.

Berkshire Grey also designed Scoop to fit into existing FedEx facilities, making it easier to deploy.

Scoop keeps up a continuous flow of work. Its AI system recognizes a variable package mix and makes real-time decisions to safely maneuver inside trailers. It fully empties them before autonomously exiting.

“Our work with FedEx focuses on delivering scalable robotic solutions that are developed to strengthen safety, improve efficiency, and reduce maintenance complexity,” said Dave Paratore, CEO of Berkshire Grey. “Bringing Scoop to FedEx demonstrates how robotics can drive meaningful improvements in real-world logistics operations.”

FedEx, Berkshire Grey build on years of partnership

In 2021, FedEx deployed Berkshire Grey’s Robotic Product Sortation and Identification (RPSi) systems. The RPSi robotically sorts small packages that arrive daily and require distribution.

In 2022, the companies expanded their relationship, announcing development activities to provide broader AI robotic capabilities to help improve the safety and efficiency of FedEx package-handling operations globally.

As part of this partnership, Berkshire Grey has granted FedEx a warrant to purchase common stock. Full vesting of all 25 million shares are subject to the warrant upon the ordering of or payment for at least $200 million of such goods and services.

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