Dental City has served independent dentists, dental service organizations, and buying groups nationwide for more than 30 years. The Green Bay, Wis.-based company stocks nearly 500 brands and tens of thousands of products. Infios this month expanded its long-term partnership with Dental City.
Infios had deployed autonomous mobile robots (AMRs) from Locus Robotics Corp. integrated with Infios Warehouse Management (WM). The companies said they achieved results at Dental City’s 40,000-sq.-ft. (3,716.1 sq. m) distribution center in just three months.
“As a smaller distribution center, remaining competitive with larger players requires smart, strategic innovation,” stated John Mathys, president of Dental City. “With Infios, we saw immediate results from the AMR integration – tripling our pick rates and enabling same-day fulfillment and two-day delivery guarantee nationwide. We initially projected a three-year ROI [return on investment], but it’s now tracking closer to just over a year.”
Infios integrates with longtime partners
Infios said it serves more than 5,000 customers across 70 countries with supply chain technologies that evolve with changing business needs. The Bad Nauheim, Germany-based company is a joint venture of international technology provider Körber and global investment firm KKR.
Dental City is a longtime user of Infios WM. Building on their partnership since 2008, Infios integrated Locus Origin and Vector robots into its WM platform.
The companies said their technologies “enabled smarter cartonization, optimized zone picking, and frictionless navigation via QR-coded mapping.” Infios said the integration has doubled operational capacity, enhanced order accuracy, and extended the facility’s lifespan by up to five years – without the need for expansion.
Dental City improves worker, customer satisfaction
In addition, Infios said its software and the Locus AMRs have cut order cycle times to just minutes and reduced physical strain on employees. The company also reported improved workforce engagement and overall customer satisfaction.
“Our nearly two-decade partnership with Dental City continues to evolve, driven by our shared commitment to continuous improvement and operational excellence,” said Matt Gregory, senior vice president for Europe, the Middle East, and Africa (EMEA) growth and global hardware at Infios. “Order accuracy now stands at an impressive 99.85% – a testament to the power of intelligent automation and collaboration.”
Infios and Dental City were recently recognized with the “Best Use of Robotics” at the Supply Chain Excellence Awards USA. They said it shows the benefits of intelligent warehouse modernization.